*New! Pay attention before confirming a fund transfer instruction
Verify carefully the transferee's account number and transfer amount (and the account name if available) before confirming a fund transfer instruction. In case of any transfer to a wrong account by mistake, contact the transferor's bank for assistance as soon as possible. However, the transferee's bank may only return the fund back to the transferor's bank upon getting the transferee's consent. If the transferee is not cooperative or refuses to return the fund, the transferor should consider reporting the case to the police. Besides, anyone who discovers a deposit to his bank account from an unknown source and does not return the fund, he may be criminally liable.
*New! Migration of Business eBanking platform to OCBC Velocity
Starting from 30 Sep 2023, the existing ebanking platform for the business banking services will commence a gradual disconnection process and will be fully disconnected eventually. It will be replaced by our new Service platform-OCBC Velocity. Please use OCBC Velocity as your ongoing ebanking platform for the business ebanking services. If you have not yet applied for OCBC Velocity, please take action as soon as possible.
If you have any questions, please contact your Relationship Manager or call our Customer Service Hotline at 3199 9188.
Two-factor Authentication for Internet Investment Services
Two-Factor Authentication (2FA) is now mandatary for Internet Banking Investment Services. Please make sure you have updated mobile number & email record with us.
e-Cheque Issuance Service
From now on, customers can issue e-Cheque through Internet Banking with Security Device.
